Location was perfect for a quick transit between flights because it is close to the airport with a direct connection to the Outlet Mall. You can tell that it’s not a new property, but the hotel did manage to keep it well maintained. Everything works perfectly - aircon/heater, hot water, internet, etc. Free shuttle from and to the airport is efficient, on time, and very much appreciated.
Antonia
январь 2025 г.
Really good pool. When I booked it was cheaper to book with premier lounge included and it was really good. We used it 4 times over 4 days but it was nice to get a drink and decent hot/ cold food. The staff in there were particularly nice. Great that they let us continue to use the pool and changing rooms after we checked out as our flight was past midnight.
Rebecca
август 2024 г.
Accessibility to the mtr station and cable car stations. The room is clean and its not crowded.
Marilou
декабрь 2024 г.
The location of the hotel is great at the mall and the station which made it easy to navigate the city from the hotel. In addition, the bus shuttle is very convenient from and to the airport. Housekeeping was great and consistent in the great work they did throughout our stay .
Precious
январь 2025 г.
I liked the location, room size, and cleanliness. Also, the hotel staff was very friendly, especially at the restaurant. The food there was excellent and you could find variety in the buffet. Also, the hotel is connected to the Citygate Outlets mall, which is also connected to the MTR (metro station) and other attractions. Overall, good service, comfortable rooms, and a convenient stay. I could access the mall just by walking the stairs through the reception on the second floor. Also, it was an easy way to get around the city using the MTR (metro station).
Loor
ноябрь 2024 г.
We stayed in a room with a king sized bed for 1 night for HK999 without breakfast to climb Lantau Mountain the day before we flew home. Fantastic! Interesting layout as you can see. Very clean. We love it that the toilet & shower were separated & the shower room had a sunken floor! So water won't seep out! As we were checking in, we wanted to ask about airport transfer when we saw a sign that said free airport shuttle. Our jaws just dropped! The receptionist said it leaves every 20 minutes. The hotel is connected to City Gate Mall. There's really lots of high end stuff like Coach, Polo, Kate Spade etc but what interests us was the numerous sports outlet stores like Nike, Adidas, Puma, Under Armour etc. Uniqlo is there too. There's a huge supermarket at the bottom floor. I also visited the gym. There's lots of treadmill & free weights. Unfortunately the pool was closed for maintenance. We accidentally pressed 'buy' for a movie, so be careful! Luckily, the hotel didn't charge us. If you are travelling with youth, there's also porn on demand, so watch out if you wanna keep your kids off those stuff. Will totally recommend this hotel. Cable car or rope way a walking distance away. There's a street vendor selling chicken & quail eggs for HK20 & also roasted chestnut. The quail eggs are so delicious! We thought it is truly a value for money accomodation.
Muhamad
ноябрь 2024 г.
Fast booking; check-in was a breeze. Though our 2nd room was not available during check-in time but they gave us an extension to check-out the following day. The front desk and customer service personnel were very accommodating (Mr. Jacky and Mr. Tom for front desk; apologies we were not able to ask the name of the personnel from customer service). The breakfast buffet was satisfying. The restaurant crew were friendly and gave us a warm welcome. The personnel who facilitated the shuttle to the airport were also friendly and helpful. Kudos and thank you!
Emily
январь 2025 г.
-Well located. -Close to MTR station (Tung Chung). - It is only 5 minutes from Hong Kong International Airport with free shuttle. (every 20 mins) - It's directly connected to Citygate Outlets! Perfect for foods and Shopping! - Room is well cleaned, nice view, perfect room size - Staff is so polite and friendly - 2 thumbs up for your hard work Novotel and I look forward to staying there again next year ^^
Srifah
декабрь 2024 г.
Great location with direct connection to shopping mall and subway, as well as walking connection to local communities, restraunts and seaside parks.
Hou_zhenghua
октябрь 2024 г.
Check in and out great, concierge/bell boy and courtesy bus all excellent, great cleaning (they do replace towels even if not left in the bath which some will like others not), I wanted to have breakfast but never managed it as the food choices in the arcade next door were good, great gym and pool, everything was terrific.
Chris
ноябрь 2023 г.